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Description
At Izmir Beauty, we want you to be completely satisfied with your purchase. If you are not happy with your order, we're here to help.
30-Day Returns
You have 30 days from the date of delivery to request a return.
To be eligible for a return, the product must be:
- Unused and unopened
- In its original packaging
- In the same condition in which you received it
- Accompanied by proof of purchase or order details
Free Return Shipping
We provide free return shipping for eligible returns. Once your return request is approved, we will provide you with the necessary instructions for returning your order.
No Restocking Fees
You will not be charged any restocking fees for an approved return.
Refunds
Once we receive and inspect your returned product, we will notify you about the status of your refund.
If your return is approved, the refund will be processed to your original payment method. Please allow some additional time for your bank or payment provider to process the refund.
Non-Returnable Products
For hygiene and safety reasons, opened or used beauty and personal-care products may not be eligible for return.
Products marked as final sale are not eligible for return or refund.
Damaged or Incorrect Orders
If you receive a product that is damaged, defective, or different from what you ordered, please contact us as soon as possible. We will review the issue and work with you to provide an appropriate solution.
Please include your order number and clear photos/videos of the product and packaging when contacting us.
How to Request a Return
To start a return, please contact our customer support team with:
- Order number
- Product name
- Reason for return
- Photos/videos, if applicable
Our team will review your request and provide the next steps.
Important Note
Returns are subject to the eligibility requirements outlined above. Final sale items are not eligible for return or refund.
If you have any questions about our Return & Refund Policy, please contact our customer support team.
Thank you for choosing Izmir Beauty.
Let us know abour your query!
How to Use / Apply
Simple steps to get the best results
- After shampooing, squeeze out the excess water from your hair.
- Apply conditioner from mid-lengths to the ends, avoiding the scalp.
- Comb through gently and leave for 2-3 minutes.
- Rinse well with lukewarm or cool water.
- Use after every wash for soft, smooth hair.
Patch test before first use. Stop use if irritation occurs. Keep out of reach of children.
Before & After
See The Difference
Discover the visible difference with a beauty routine designed around your needs.
Before
Tangled, rough hair after washing.
After
Softer, smoother hair that is easier to comb.
Soft and easy to comb
A conditioner that helps detangle and smooth hair after shampooing.
Illustrative example. Individual results vary.
- Helps with detangling
- Adds softness
- Smoother-looking finish
Results vary from person to person. Images shared with customer permission.
Why shop with Izmir Beauty
Authentic hair, herbal and facial care products, with free expert advice and easy returns.
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100% authentic products
We are an exclusive authorised distributor, so you always get the genuine product.
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Delivery in 3–4 days
Rs. 149 delivery charge. Free delivery on orders above Rs. 2,500.
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Free expert advice
Not sure what suits you? Call or WhatsApp 0318-2020810 for free help.
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Hair, herbal & facial care
60+ products in one place, from shampoos and serums to creams and face washes.
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11.11 is Live for this Week
Save up to 30% on selected products, plus bundle deals on care kits.
Izmir Beauty vs other brands
See what you get when you shop with us.
Izmir Beauty details are from our own store policies. Other sellers vary.
What Buyers Say About This Product
Genuine feedback from customers who received this product with Cash on Delivery.